Privacy policy

This website is owned and operated by Eurail Group G.I.E..
The purpose of this website is to supply information to clients the public about Eurail Group and to offer extranet access to Eurail and Interrail members. The information we collect is used for internal review within the Eurail Group only.
With respect to cookies: We do not set any cookies.
With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Browsing behaviour

On the Eurail Group G.I.E. website we collect visitor data without identifying these visitors. Our purpose for collecting this data is to optimize our website. Eurail Group G.I.E. offers a free electronic newsletter to users by RSS feed (Really Simple Syndication). Visitors can subscribe to this feed if they want to.


Eurail Group G.I.E. operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our members.

Your consent

By using this site, you consent to the collection and use of this information by Eurail Group G.I.E.. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. and other websites

We offer links to other websites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.

Rail Planner App

In the following section we explain which kind of information is captured and how it is used when using the Rail Planner app.

Personal data of the respective users are not captured by HaCon / Eurail Group G.I.E. when using the app.

The app requires access to your location, so you can search connections including pedestrian routing from your current position, see stops close to you and see your position on the map.

The app requires access to the calendar, so you can save your connections in the calendar.

The app requires access to the camera, so you can use the augmented reality function, for displaying information about the surrounding area, such as stops or routing instructions, directly in the camera image.


You can modify the access rights for the app at any time in your device settings.


To install and use the Android app, the displayed access rights must be accepted.


In case you have any questions regarding our privacy policy, you can send an e-mail to For questions specifically about our Rail Planner App, please e-mail

Eurail Group G.I.E.
Lange Viestraat 331
3511BK Utrecht